Features
Enhance Care, Co-ordination, Compliance & Cashflows
HIPAA compliant encrypted messaging / texting
Replace usage of non-compliant SMS Texting by Staff with BlueSecures HIPAA compliant encrypted messaging service. Ext. parties or patients can send text.
Broadcast Texts to thousands of patients, referrals doctors..
Broadcast thousands of texts to staff, third parties, patients and seek instant response (Patient is getting discharged, Vaccination shots available ..)
Scan QR code & send texts to Helpdesk Groups
Patients / Referral doctors / Discharge planners can scan QR code & send text messages to groups (a) Front-desk (b) Clinical care (c) Accounts etc
AI chatbots for care coordination & instant response
Deploy AI chatbots for patient care coordination between clinical staff, discharge planners, external agencies, patients …
Send messages & receive texts into BlueSecures.
Staff can use BlueSecures to be HIPAA compliant texting. Referral doctors, patients, therapists, counselors can continue to to text (don’t have to download BlueSecures app)
Patients can pay online for co.pay, deductibles and co.insurance
Message or text payment links to patients. Patients can make online payments (full or partial). No more paper invoices, writing checks and follow-ups.
Practice Outcomes
- Ensure compliance
- Improve patient care
- Enhance cash flows
- Increase revenues
- Boost online reviews
- Reduce phone calls & no-shows
- Higher employee engagement
BlueSecures offers 3 Modules
1. Employee Module
Enhance employee engagement
2. Patient Module
Enhance patient engagement
3. Payments Module
Patient paying Practice
Sample list of EMRs Integrable via interoperability plug
Payments Module
Patient can pay the practice / clinic / hospital from BlueSecures App.
- Copay . Co.insurance . Deductibles.
- Patients can make part-payments too.
- Pay from the convenience of homes.
Receive invoice > Check invoice > Go to Payments > Choose the amount to pay > Make the payment > Payment done !
Practice Patient Engagement
- Practice & Patients can message back & forth
- Practice can send invoices, patients pay online
- Scheduling, Reminders, Confirmations
- Share patient records, advise, guidance
- Broadcast information & updates
- Send audio files, video links for video calls
- Send invoices and payment links
- Upload patient chats to EMR notes
Module 1:
Enhance Employee Engagement
Send & receive messages between.. Physicians, Nurse Practitioners (NPs), Physician Assistants (PAs), Registered Nurses (RNs), Medical Assistants (MAs), Receptionists, Billing Specialists, Practice managers & admin staff.
Inter-disciplinary care
Message inter-disciplinary professionals – Therapists, Dieticians, Caregivers, Social Workers, Technicians etc.
Save, Secure & Own Business Data
- Admin downloads the App from playstore
- Admin creates business account & invites employees
- Employees join & message each other
Employee who leaves
Loses access to business account & And data on mobile is wiped clean.
Authentication
Any user can login only after inputing 4 digit access code received via text.
Send, Share & Forward
Messages, documents, images, pictures, audio & video files.
Transmit file size is 50MB.
Presciption notes, re-fills, invoices, lab-work and such related documnets can be auto- sent post integration with the EMR
Broadcast to Employees
Make a group & send messages. Users can see only their respective messages & respond to the broadcaster only.
Web based messaging
Send Messages and Texts to employees & customers from desktop
Read Receipts
Secure Messaging
All transactions are saved in BlueSecures & not on user’s mobile device
Module 2
Enhance Patient Engagement
Practice can send & receive Messages and Texts securely with patients
Patient Portal Low Adoption
- 18% patients used patient portals to fill out required forms.
- 17% urgent care patients used patient portals to schedule an appointment
- With BlueSecures - patients can simply message / text the practice.
Invite patients to download BlueSecures
- Downloaded - message them securely.
- Not downloaded - continue texting.
Patient downloaded BlueSecures
Practice & patients securely exchange messages
All transactions are saved in BlueSecures
Patient not downloaded BlueSecures
Blue to Text to Blue (B2TxT2B)
All transactions are saved in BlueSecures
Patient Messaging / Texting
Blue to Text to Blue (B2TxT2B)
All transactions are saved in BlueSecures
Patient Consent, Opt-In & Opt-Out to receive texts
BlueSecures seeks patient consent for receiving text messages when the first message is sent
Broadcast to patients - send messages / texts
Scheduling Appointments - Cut phone calls by 90%.
Practice & patient exchange messages to schedule. No more phone-tag or voice mail to reduce no shows.
Front office can send Patient Medical Form via message / Text
Hi Mary,
Your appointment is confirmed for for 04/11 @ 9.30am EST. Please click on the link below & fill the patient medical form.
Look forward to seeing you.
www.dallasphysians.com/Mary-84053
Thank you & best wishes,
Dallas Physician Practice
Patient - Physician video calling link
Hi Christine,
Hope you are well. Please click on this link to get started on video call on 03/23 @ 9am EST.
www.bluesecures.ai/dallasphy/videocall/asdfgiote
Best wishes,
Dallas Physician Practice
Automate Payment Reminders
Hi Bob,
Hope you are well. This is a gentle reminder to pay balance $40. Here is the link to make the payment – www.stripe.com/dallasphy/bob-789
For more details, you can visit patient portal.
Thank you & best wishes,
Dallas Physician Practice
Automate Appointment Scheduling (Customized Chatbots)
- Patient chooses date & time & texts request for appointment
- Provider confirms appointment & patient receives confirmation text
- Provider sends text reminder 48 hours before appointment
Front office / Family office can respond to patient queries (optional)
John – My patient record is J-458913. Discharged on 03/12. Still have knee pain. Could you please check with Dr Rudy?
Cathy – I checked with Dr Rudy. His advise is to continue medication & physiotherapy. But if you feel the need to see him, please schedule a visit.
Maintain audit trail
Practice Admin can download data for one, few or all users – date-wise
Practice Admin assigns user rights
(which user performs what actions)
Integrate with existing software
- EHR / EMR
- Practice Management Systems
- Org. Directory to add, delete & edit users
Security related functionality
- End to End Encrypted (256 bit AES)
- Protects information
- Secures Privacy
- Maintain confidentiality
- Ensure Compliance
- Provides audit trail
- Authenticates users
- No additional hardware required
Never lose data
Mobile device changed, lost or damaged?
Simply login with new device & access data.
Mission
Connect & engage people digitally & securely
Vision 2028
Connect & engage 1 million people
Values
Trust
People success
Innovation